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CX Healthcare West
15
May
-
16
May
2023
When
Denver

USA
Where

The CX Healthcare Exchange is back in Denver for its West edition at the Hyatt Regency Aurora, for two days of exclusive content and insights. Our extensive faculty of C-level executives, experienced experts, and equity specialists will uncover an array of lessons, learnings, and insights most pressing for the Healthcare industry in today’s digital world. Throughout the conference, our panels will delve into significant internal issues for healthcare executives. From attitudes towards patients and humanizing experiences, leveraging employees and alleviating workforces, to building the next generation of healthcare, there are a multitude of challenges from the moment you step into work. Furthermore, a variety of overarching external influences - from parent companies and governing bodies - places additional stress on our decision-makers.

Why Attend

CX Healthcare West

Humanize your customer experiences to deliver exceptional care and achieve superior health outcomes.

Grow

Dive into significant internal issues like humanizing experiences to elevate health care, leveraging employees, alleviating workforces and more.

Experience

Connect & learn from a faculty of C-level executives, experienced experts, and equity specialists to access exclusive content and insights.

Be inspired

Grow your knowledge with an array of lessons & insights to drive tangible action on key issues in the healthcare industry in today’s digital world.

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15 - 16 May 2023
In-Person

Speakers and Delegates
Industry Experts and Thought Leaders

Iris Lundy
Director, Health Equity
Kimberly Long
Chief Executive Officer
Adam Carewe
Chief Medical Informatics Officer
Matthew Wells
Area Medical Director
Bruce Trimble
Chief Experience Officer
Jennifer Baron
Chief Experience Officer
John Zimmerer
Vice President
Andrea Stoesz
Director of External Affairs
Shelby Chapman
Director of Patient-Family Experience
Erin Boyd
Chief Growth Officer, Enterprise
Steve Weiler
COO
Robert Underwood
Chief Medical Officer

Sponsors and Exhibitors
Brand, Media and Promotional Partners

Authenticx

Authenticx was founded to analyze and activate customer interaction data at scale. Why? We wanted to reveal transformational opportunities in healthcare.

Authenticx was founded to analyze and activate customer interaction data at scale. Why? We wanted to reveal transformational opportunities in healthcare.

Smart Communications.

Smart Communications™ is the only provider of a customer conversations management platform.

Smart Communications™ is the only provider of a customer conversations management platform.

Relay Network

We deliver frictionless customer experiences through the first dedicated CX channel built to maximize customer engagement, education and lifetime value.

We deliver frictionless customer experiences through the first dedicated CX channel built to maximize customer engagement, education and lifetime value.

Pressganey

Press Ganey is a mission-driven company committed to reducing patient and caregiver suffering and improving the safety, quality, and experience of care.

Press Ganey is a mission-driven company committed to reducing patient and caregiver suffering and improving the safety, quality, and experience of care.

Observe.AI

Observe.AI is the leading conversation intelligence platform for boosting contact center performance. Built on the industry’s most accurate AI engine that analyzes 100% of interactions across channels, Observe.

Observe.AI is the leading conversation intelligence platform for boosting contact center performance. Built on the industry’s most accurate AI engine that analyzes 100% of interactions across channels, Observe.

Kyndryl

We have the worlds best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems. We are a focused, independent compan

We have the worlds best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems. We are a focused, independent company that builds on our foundation of excellence by c

Organizer

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