Customer Service & Experience 2022 New York
18
Oct
-
19
Oct
2022
When
New York
USA
Where

49% of consumers have left a brand in the past year due to poor customer experience. 86% of consumers would leave a brand after as few as two poor experiences. It is overwhelmingly clear that, to achieve service & experience excellence in 2022 and beyond, organizations must exceed satisfaction and ensure delight across the customer journey.

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