Consumer Returns 2023


Consumer Returns is an annual event that brings together senior-level retail and brand executives and buyers to learn about the latest trends and best practices in returns management. The event features keynote speakers, breakout sessions, workshops, and networking opportunities. The 2023 Consumer Returns event will be held on October 10-12 in Orlando, Florida. The theme of the event is "Future-Proofing Returns Management." The event will explore topics such as: The future of returns management Omnichannel returns Returns fraud prevention Asset protection Reverse logistics Data and analytics Customer experience Consumer Returns is a great opportunity for retailers and brands to learn from the best in the industry, network with other professionals, and get inspired to improve their returns management strategies. Here are some of the key features of Consumer Returns: World-class content: Consumer Returns will feature keynote speakers, breakout sessions, and workshops from some of the leading experts in the returns management industry. Networking opportunities: Consumer Returns is a great opportunity to network with other retailers and brands from all over the world. Exhibitor showcase: Consumer Returns will feature an exhibitor showcase where retailers and brands can learn about the latest products and services available to them.

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Worldwide Business Research (WBR)


We run over 120 industry-leading, annual conferences worldwide, along with a full complement of content marketing services, and intimate networking events - all aimed at educating, supporting, and connecting the leadership of the world's core industries. Bringing together and connecting leaders to address and solve problems creates a ripple effect of progress, collaboration, and enrichment across each industry we touch.

20 plus Years of Transforming Business:

Founded in 1996, Worldwide Business Research launched with 12 events in its first year. There was a clear lack of highly focused, quality events aimed specifically at business leadership. We sought to fill that gap. Since then, we've been fortunate to collaborate with hundreds of companies - from Fortune 100 institutions to small, scrappy startups - to deliver tangible and lasting growth to over 100,000 business leaders. And they keep coming back.

Powered by Great People:

From Event Producers in Singapore, to Marketing Managers in London, Web Designers in New York, and Sales Directors in Toronto, we all share a passion for finding what our customers need most and delivering it to them in ways that surprise and delight. We accomplish all this by hiring and training the brightest, most driven people that we can find - people that can learn and grow along with the company for the long term.

02 - 03 Oct 2023

Speakers and Delegates
Industry Experts and Thought Leaders

Global E-Commerce Director Kiehl's
Founder & CEO
Chief Executive Officer
Director of Returns & Appeasements
Director Global Supply Chain
Director, Operations
Academic Director of Master’s in Business Analytics Program
Director of Reverse Logistics
Head of Operations
Director of Supply Chain Operations
VP of Customer Success
Senior Vice President, Business Development

Sponsors and Exhibitors
Brand, Media and Promotional Partners


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The UPS Store

With more than 5,000 locally owned locations across North America, The UPS Store is the nation’s largest retail network of shipping, postal, printing and business service centers. The UPS Store, Inc., franchisor for The UPS Store locations in the U.S


At Returnalyze we believe we can change the returns paradigm. No longer do retailers need to just accept returns as a "cost of doing business". Rather, they can take control, discern and act! Using one Intelligent Dashboard, retailers have easy acces


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