Bob Parker

Senior Vice President, IDC Industry, Software, and Services Research

‍IDC

Senior Vice President, IDC Industry, Software, and Services Research

‍IDC

#dx

#NorthAmerica

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry ResearchIDCBob Parker is a Senior Vice President responsible for several areas of research at IDC.

Jordan Powell

Senior Software Engineer

‍Cypress.io

Senior Software Engineer

‍Cypress.io

#dx #ngrx #angular #cypress #automation

#NorthAmerica

Jordan is a GDE (Google Developer Expert) and a self taught software engineer who is passionate about writing "good code" that is easy to read, test and maintain over time. He has over a decade of fre

Roy Atkinson

CEO | Principal Advisor

‍Clifton Butterfield, LLC

CEO | Principal Advisor

‍Clifton Butterfield, LLC

#cx #dx #it #metrics #strategicthinking

#NorthAmerica

Roy Atkinson serves as CEO of Clifton Butterfield, LLC, a business advisory practice, and is a recognized thought leader in IT, service management, and customer experience.

Ted Fortezzo

Sales Director

‍CSG

Sales Director

‍CSG

#cx #dx #ex #ux #digitalfirst

#NorthAmerica

With nearly 30 years in customer communications, Ted Fortezzo, currently a Director of CX Strategic Accounts at CSG, focuses on delivering high-value solutions to enhance customer experiences and addr