Ledi Lapaj

Director Customer Experience

‍Bank-al-Etihad

Director Customer Experience

‍Bank-al-Etihad

#customergrowth #conversationalai #customercentricity #customerexperience

#Jordan

Ledi Lapaj is a seasoned Customer Experience professional. With over 17 years of experience, she has covered every aspect of customer management, from marketing, sales, customer service, strategy, cul

Rob Kay

Senior Director, Customer Success - APAC

‍Integral Ad Science

Senior Director, Customer Success - APAC

‍Integral Ad Science

#media #revenue #strategy #customergrowth #data #analytics #riskmitigation

#Asia

Seasoned technology and media professional with experience across EMEA & APAC in scaling, strategy, data & analytics, value creation/realisation & risk mitigation.