Banoo Behboodi

VP, Advisory Services

‍Kantata

VP, Advisory Services

‍Kantata

#BusinessProcessImprovement #ProfessionalServicesManagement #CustomerExperienceManagement

#NorthAmerica

Banoo is a 20+ year software and services leader with extensive experience executing change initiatives with oversight of Customer Success, Professional Services and Delivery, and Consulting functions

Brooke Sellas

Founder & Chief Executive Officer

‍B Squared Media, LLC

Founder & Chief Executive Officer

‍B Squared Media, LLC

#customercare #customerexperience #socialmediamarketing #customerexperiencemanagement

#Northamerica

Brooke B. Sellas is the CEO & founder of B Squared Media, an award-winning digital marketing agency focusing on social media management, advertising, and social-led customer care. Her marketing mantra

Diana Barr

Director of Digital and Loyalty Marketing

‍Coborn's, Inc.

Director of Digital and Loyalty Marketing

‍Coborn's, Inc.

#BrandPositioning #Marketing #CustomerExperienceManagement

#NorthAmerica

Diana Barr is Director of Digital and Loyalty Marketing for Coborn’s, Inc., a Minnesota-based, employee-owned company with 120+ grocery, convenience, liquor and other retail locations throughout the M

Jaslyin Qiyu

Head of Client, Digital Channels and Content Marketing, Singapore

‍Citi

Head of Client, Digital Channels and Content Marketing, Singapore

‍Citi

#brbuilding #contentstrategy #digitaladoption #marketingautomation #customerexperiencemanagement

#Asia

With over 20 years of B2B and B2C brand, marketing and communications regional experience in various industries, Jaslyin specializes in brand building, client experience management, content strategy a

Sid Banerjee

Chief XM Strategy Officer

‍Qualtrics

Chief XM Strategy Officer

‍Qualtrics

#customerexperiencemanagement #sentimentanalysis #highgrowthcompanies

#NorthAmerica

Sid is a Management Consultant - Ernst and Young (3 yrs) performed networking/telecommunications planning, vendor selection, competitive assessments for Fortune 1000 customers

Travis McGlasson

Director, eCommerce & Digital Marketing

‍Maui Jim Sunglasses

Director, eCommerce & Digital Marketing

‍Maui Jim Sunglasses

#customerexperiencemanagement #customerloyaltymanagement

#NorthAmerica

I lead digital marketing and e-commerce for a global retail brand. My experience includes building omni-channel digital marketing teams and leading digital transformation projects for global brands. I

Yugeshree Frylinck

Chief Customer Experience Officer, CEO

‍The CX Group

Chief Customer Experience Officer, CEO

‍The CX Group

#cx #cxpa #customercentricity #customerexperience #customerexperiencemanagement

#Africa

Yugeshree is a strategic and conceptual thinker, analytic, and most of all development of her team. Yugeshree's most rewarding moments have been seeing their junior teams operate at a senior level, wo