Scott Gilbey

Customer Service Agent

‍Delta Air Lines

Customer Service Agent

‍Delta Air Lines

#customerexperiencecx #marketing #processimprovement

#NorthAmerica

Scott is currently working as a Customer Service Agent at Delta Air Lines

Zach Jones

Global Solutions Architect - CX/AI/Digital

‍Black Box

Global Solutions Architect - CX/AI/Digital

‍Black Box

#customerexperiencecx #solutionarchitecture

#NorthAmerica

I believe in providing value with every interaction, offering unique perspectives, drawn from a pervasive background of 15+ years in the CX industry with experience managing Client Services, Platform