Gerry Brown

Chief Customer Rescue Officer

‍The Customer Lifeguard

Chief Customer Rescue Officer

‍The Customer Lifeguard

#customerservice #customerexperience #contactcentre #CRM

#Europe

Gerry Brown is Chief Customer Rescue Officer at The Customer Lifeguard. He is involved in the customer service business in one form or another for over thirty years in strategic, operational and logis

Nerys Corfield

Director

‍Injection Consulting Limited

Director

‍Injection Consulting Limited

#management #outsourcing #contactcentre #transformation

#Europe

With almost twenty five years experience of running, auditing or judging contact centres, I know what makes them run well. Or trip up. That’s why I’m perfectly placed to help customers understand what