Annabel Fuller

VP Customer Care

Showtime

VP Customer Care

Showtime
Anthony Weinberg

AVP, Contact Center

Bright Health

AVP, Contact Center

Bright Health
Fred Kleiman

VP, Customer Experience

AMC Networks

VP, Customer Experience

AMC Networks
Glenn Haskell

Board Member

New England Employee Benefits Council (NEEBC)

Board Member

New England Employee Benefits Council (NEEBC)
Graeme Matheson

Planning & Performance Lead

John Lewis Partnership

Planning & Performance Lead

John Lewis Partnership
Jeremy Markey

Director of CS Operations / Workforce Experience

Hunter Douglas, Inc.

Director of CS Operations / Workforce Experience

Hunter Douglas, Inc.
Joanna Palmer

CX Client Principal - Contact Center

RingCentral

CX Client Principal - Contact Center

RingCentral
Lefteris Papadimitriou

Chief Sales Officer (CSO)

BOX NOW

Chief Sales Officer (CSO)

BOX NOW
Lorelei Mewhirter

Associate & Sr. Project Manager | LEED AP

O'Brien & Associates

Associate & Sr. Project Manager | LEED AP

O'Brien & Associates
Michael McGuire

Director Of Contact Center Digital Transformation

NobelBiz

Director Of Contact Center Digital Transformation

NobelBiz
Ray Biggs

Head of Contact Centre and Customer Care

John Lewis Partnership

Head of Contact Centre and Customer Care

John Lewis Partnership
Rebecca Lammers

Director

Slalom Consulting

Director

Slalom Consulting