Kentis Gopalla

Head of Ecosystem - Contact Center & Phone

‍Zoom

Head of Ecosystem - Contact Center & Phone

‍Zoom

#ai #cx #aws #amazonconnect #contactcenter

#Northamerica

Kentis is the Head of Ecosystem for Zoom Contact Center and Zoom Phone. As part of the Product Org, he drives the Partner Strategy, recruiting key strategic partners and driving the product roadmap to

Thomas Rindfuss

Sr Solutions Architect, Amazon Lex

‍Amazon Web Services (AWS)

Sr Solutions Architect, Amazon Lex

‍Amazon Web Services (AWS)

#aws #amazonlex #amazonconnect #contactcenter #conversationalai

#NorthAmerica

Technology leader with over 15 years of experience in the contact center and conversational ai industry in Europe and the United States.